Positive Influence Skills

Category: 
Communication & Influencing
Currency: 
HKD
Price: 
3,450
Location: 
Hong Kong
Language: 
Cantonese/English
Course Date: 
June 7, 2017
Duration: 
9:00AM - 5:30PM

Would you like to exercise greater influence over others? Resolve conflicts decisively? Strengthen your professional image? Enhance your self-esteem and gain more visibility? Your career success depends greatly on your “people skills” – your ability to listen and respond effectively, and to work and interact with people throughout your organisation.
 
Here’s your opportunity to learn how your behaviour impacts your overall performance. Step-by-step, you’ll identify your current style and develop a more effective approach in this practical workshop, which features behaviour modelling and feedback sessions.

Objectives

  • Produce the outcome you want through positive influence
  • Build positive relationships and gain commitment
  • Strengthen your influencing skills
  • Learn strategies for different situations
  • Use influencing techniques when dealing with colleagues, supervisors, clients and vendors
  • Learn to deal with conflicts constructively
  • Learn to break away appropriately from certain scenarios 

Key Topics

  • Developing positive influencing habits
  • Building positive, supportive relationships
  • The essential influencing skills
  • Assessing your influencing skills
  • Exploring different influencing patterns
  • Practising influence skills and tactics
  • Situational influencing strategies
  • Managing the emotional behaviours of others in a conflict situation
  • Dealing with difficult situations
  • Strategies for positive conflict resolution

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