ProductID:
PR01-008
Topic:
Communication & Influencing
Format:
Multimedia
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A series of 4 outstanding dramatized DVDs - a must for every business!
Excellent case studies to help develop effective communication and leadership skills. |
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What it covers
- Open communication, conflict resolution, and teamwork.
- Leadership, feedback and problem solving
- Diversity, bullying and sexual harassment
- Customer service, managing complaints and quality assurance
- Ideal for managers, teams and staff at all levels.
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