The Secret Service Awards

ProductID: 
PR01-023
Topic: 
Customer Service
Format: 
Multimedia

The Secret Service Awards is where 'Candid Camera' meets 'MTV'! Viewers have sent in their own secretly shot videoclips of real life customer service. Our funky hosts present the 5 finalists in 'the competition to find the best customers service in the world'.
While we watch each videoclip, the computer rates the clip out of 100, based on the customer service skills used. In between each clip, our hosts discuss the key training points about how to deliver outstanding service.

Package Description:
DVD and PDF workbook on disc
Recommended Audiences:
Service staff
Presentation Style:
Drama